Return Policy

Return Policy

Annystern.com proudly stands behind the quality product that we offer to our customers. If for any reason you need to return an item, the item must be returned in new condition. Below is our return policy. If you have any questions whatsoever, please feel free to contact us at info@annystern.com with the subject line “RETURN INQUIRY”. There are actual people behind the website waiting to help you!

Thank you so much for shopping with us – we truly appreciate your business.

ANNY STERN Fashion Jewelry is not responsible for items lost or damaged in transit.

*No items may be returned for exchange or refund unless security tag is still intact.

To obtain a refund, items must be returned within 14 days from the date of your sales receipt.

Items returned within 30 days will be eligible for store credit or exchange only. Items are not accepted for return or exchange after 30 days from original receipt.

If ANNY STERN is having a sale, all orders in that time frame with a coupon applied will only be eligible for store credit if returned within 14 days from date of the sales receipt. (*No items may be returned for exchange or refund unless security tag is still intact.)